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Claim Centre

Three Step Claims Process
The three step claims process

Step 1 - Prevent further damage

The first thing you should do is protect your property from further damage or loss. For example:
  • You have a leaking pipe at your property. To stop further damage, turn off the water and contact a plumber to repair the leak
  • You have a break in. Call the police and secure your property
  • The window of your car is broken. Cover the hole; leave the car inside a secured area until the glass can be replaced.
You must ensure that all receipts are kept and where possible, photographs taken of any damage which will be considered as part of the claim.

Step 2 - Contact Us

Make us your first call when possible at 1-877-337-6639. Click here to go to our contact page.

After Hours

We realize that emergencies happen when you least expect them and may occur outside our normal business hours. If you can't wait until the next business day please contact your insurer directly via their 24-hour claims line as listed below. To assist the adjuster in handling your claim more quickly please have your policy number available.

Chieftain Insurance 1-800-661-5522
Dominion of Canada 1-800-661-5522
Economical Insurance 1-800-607-2424
Facility Association - Nordique 1-866-464-2424
Gore Mutual 1-800-265-8600 (press 0)
Intact Insurance 1-866-464-2424
Premier Group of Companies 1-800-235-8784
Travelers Canada 1-800-661-5522
Totten Group 1-877-896-0015

Disclaimer: Telephone numbers are subject to change

You may also reach Dan Wickson at 416-670-4811.

Step 3 - Review and Report

We will carefully review your policy and help you understand how your policy may respond to your current situation. Advice will be provided on the recommended course of action. Upon approval the claim will be reported directly to your insurer who will then have an adjuster contact you immediately.  Throughout your claim we will be available to help you should the need arise.

Click here for more information on:

Car Insurance Claims
Property Insurance Claims
Business Insurance Claims

L.D. Dermody Insurance Brokers (1982) Inc.