Retail Store Insurance - Protect Your Stock, POS, and Bottom Line

From boutiques and salons to grocers and electronics, we tailor coverage for contents, stock, income, and lease requirements-so you can keep the doors open and customers happy.

Get a Free Quote

Quick facts

  • Stock at selling price can speed recovery after a loss.
  • Seasonal/peak season endorsements boost limits when you need them most.
  • Cyber/POS breaches aren’t covered by property—add a Cyber policy.
Quote checklist
  • Address & unit; square footage; building construction/age
  • Contents value; stock value (+ peak season %)
  • Tenant improvements & betterments (TIB)
  • Revenue; gross profit; desired BI indemnity period
  • Refrigeration units; alarms/CCTV; safes; opening/closing procedures
  • Distance to hydrant/fire hall; sprinklered?
  • Lease insurance clauses (AI/waiver/primary; glass/signs)
  • Past claims; any pop‑ups, markets, or deliveries

Why retail needs specialized coverage

Retail faces a unique mix of theft, water damage, vandalism, and equipment breakdown exposures. If an incident shuts your doors for even a few days, lost sales add up quickly. We build policies that protect your contents, stock, tenant improvements, and income-and align with your lease requirements so certificates are approved without back‑and‑forth.

Back to top

Who we insure

  • Boutiques & apparel
  • Home décor & furniture
  • Electronics & mobile
  • Sporting goods & bikes
  • Grocery & specialty food
  • Pharmacy & health retail
  • Convenience stores
  • Liquor & wine (by review)
  • Salons & spas
  • Florists & gift shops
  • Pop‑ups & seasonal kiosks
  • Mall & street‑front locations

Back to top

Business Interruption - planning for real recovery

  • Coverage basis: Gross Profit/Revenue or Actual Loss Sustained (ALS).
  • Indemnity period: 12/18/24 months-match to rebuild lead‑times and vendor backorders.
  • Waiting period: 24-72 hours before BI applies.
  • Extensions: civil authority/access denial, dependent property (key suppliers/malls), utilities service interruption, extended BI after reopening.
  • Extra Expense: temporary premises, rush shipping, rental equipment to reduce downtime.

Back to top

Optional coverages & endorsements

Seasonal/Peak Season Stock

Automatically increases your stock limit during defined busy periods (holidays, spring/summer). Great for apparel, gifts, and sporting goods.

Stock at Selling Price

Settles stock losses at the retail price less normal discounts-helps match lost margin after a major loss.

Spoilage & Temperature Change

Protects perishable goods due to power outage or equipment breakdown; combine with maintenance and temperature monitoring.

Water: Sewer Backup & Overland Flood

Availability and limits depend on location and loss history. We'll tailor to your address and building protection.

Pop‑ups, Markets & Off‑site Sales

Extend property and liability for temporary locations, markets, or events; confirm landlord/organizer certificate requirements.

Back to top

Leases & certificates - get approvals the first time

  • Additional Insured & Waiver of Subrogation in favour of the landlord (where required)
  • Primary & Non‑Contributory wording when requested
  • Tenants Legal Liability and glass/signage limits as specified in the lease
  • Per‑location aggregates for multi‑store operators
  • Notice of cancellation terms (subject to insurer rules)

Send us the insurance section of your lease; we'll match endorsements and prepare the certificate.

Back to top

Risk controls - practical steps that save headaches

Security & theft

  • Monitored alarm with verified response; CCTV covering doors/cash/POS
  • Tempered/laminated glass; roll‑down grills or bollards where needed
  • Cash handling: limit floats, time‑delay safes, nightly deposits
  • Opening/closing procedures; two‑person close in higher‑risk areas

Water & equipment

  • Water sensors & auto‑shutoff; roof & drain maintenance
  • Refrigeration maintenance logs; temperature monitoring
  • Electrical checks; surge protection for POS & servers
  • Clear aisles & mats to reduce slip‑and‑fall risk

Back to top

Common claims in retail

  • Smash‑and‑grab: Front glass broken; high‑value items stolen. Add grills/film and strong showcases.
  • Water from above: Burst pipe in neighbouring unit damages stock. Consider water coverage and BI.
  • Freezer/cooler failure: Spoilage and lost sales-combine breakdown with spoilage extension.
  • Slip‑and‑fall: Customer injury; CGL responds-maintain logs and incident reports.

Back to top

FAQs

Should I insure stock at cost or selling price?

Selling price helps replace lost margin and is popular in retail. Cost is cheaper but may slow recovery. We can quote both.

Do I need Business Interruption if I can sell online?

Often yes-store closures still reduce sales and increase expenses. BI can also cover extra expense to shift to temporary space.

Is shoplifting covered?

Ordinary, unexplained inventory shortage is not covered. Robbery/burglary and vandalism are addressed under Crime/Property forms-policy terms apply.

Are POS data breaches covered under property?

No-add a Cyber policy for breach response, PCI assessments, ransomware, and third‑party liability.

What about pop‑up shops or markets?

We can extend property and liability for temporary locations and provide certificates to organizers-tell us dates and locations.

Ready for a Retail Store insurance quote?
Share your inventory values, lease requirements, and busy season-we'll tailor coverage that fits how you sell.

Back to top

Looking for Insurance Advice You Can Trust?

Our family has been helping Ontario clients since 1982. Let us help you too.

Request Your Quote