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COVID-19 & Insurance


During this unprecedented time the insurance industry still remains open and available to customers. Most companies have put in place appropriate protective measures including closing offices to walk in customers and directing staff to work from home. We have also done likewise.

If you are in the middle of a claim it will not be business as usual and you should expect delays. All of the industry partners are doing their best to deliver their services... while still adhering to Government directives and recommendations.

We understand that some customers will be financially affected by the actions to stop the spread of CONVID-19. Should you have any questions about your billing please reach out to our office so that we can help and answer your questions. We are open from Monday to Thursday, 8:30 a.m. to 5:00 p.m. and Friday 8:30 a.m. to 4:30 p.m.

We know that these are truly exceptional times and things will change quickly as will we. What won’t change is our commitment to our customers. We will be here when you need us.

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From our friends at the Canadian Federation of Independent Business (CFIB)

During the COVID-19 crisis, they are temporarily making their services available to all small businesses whom may need their help at no extra charge. You will get:

  • One on one advice and support from their Business Helpline
  • Access to their webinars hosted by experts on relevant business topics
  • A voice in their regular surveys, which they use to push government for legislative change
  • Exclusive savings programs
  • And regular email updates on government support measures

If you think you may benefit from their services, please contact them by clicking here.


L.D. Dermody Insurance Brokers (1982) Inc.